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- Ensuring that the repairs service is customer-focused and that the Repairs team and our contractors deliver the service to meet or exceed its service and financial targets and our clients commitments to our customers.
- Collaboration with the Assistant Director in the development of repairs policy and strategy.
- Ensuring a proactive response to complaints and customer feedback and regularly use these to improve the service.
- Degree in Building/construction (or equivalent).
- Experience of understanding of legislation and practical issues regarding installation, maintenance, repairs, and compliancy of Buildings.
- An understanding and basic awareness of current housing legislation and regulation.
- Knowledge and understanding of Construction Contracts and Contract law.
Head of Repairs - Essex, United Kingdom - MMP Consultancy
Description
MMP is seeking for a new Head of Repairs to join a small Housing Association based in Essex. Essex (3 Days per week)Salary:
£65,000 to £70,000 (+ Car Allowance) + Benefits
You will need to use these skills to work positively with the Executive and the Senior Leadership Team.
3m ensuring customer service excellence and achievement of financial targets.
Salary:
£65,000 to £70,000 (+ Car Allowance) + Benefits #J-18808-Ljbffr