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Maidstone

    Clinic Coordinator - Maidstone, United Kingdom - Maidstone and Tunbridge Wells NHS Trust

    Maidstone and Tunbridge Wells NHS Trust
    Maidstone and Tunbridge Wells NHS Trust Maidstone, United Kingdom

    2 weeks ago

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    Part time
    Description

    Job summary


    If you are a caring, organised and flexible team player, have good literacy, numeracy and excellent keyboard skills you could be just the person we are looking for

    You will have previous office experience and be committed to delivering a high standard of service to our oncology patients. This post will concentrate on the aspects of ensuring that patient notes are fully prepared for clinics, registering new patients and booking appointments in line with national and local targets.

    Main duties of the job


    Other duties will include but not be confined to reception duties and ensuring filing/health records/archiving and other tasks are dealt with appropriately and support is provided as designated to all areas of Patient Services.

    About us


    Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

    The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

    The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

    We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

    Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.


    Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.


    Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).

    At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

    We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace.Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK )

    Interview Date: To be confirmed



    Person Specification


    Qualifications


    Essential


  • Good standard of general education
  • Level 3 NVQ
  • Keyboard skills

    • Desirable


  • Formal qualification in keyboard skills
  • Formal qualification relevant to role i.e. customer
  • IT qualifications
  • Educated to GCSE/GCE level

    • Experience and Knowledge


    Essential


  • Experience allied to the role e.g. customer service, dealing with people
  • Experience of work requiring a methodical and organised approach
  • Patient administration experience

    • Desirable


  • Experience of working within a hospital/ NHS/public sector setting
  • Experience of a variety of IT systems e.g. Word/Excel/hospital administration systems

    • Skills


    Essential


  • Knowledge of confidentiality
  • Decision making - knowing when to refer
  • Awareness of cultural and individual differences among the patients, carers and colleagues
  • Medical terminology
  • Ability to prioritise workload
  • Organised and methodical, team player, flexible

    • Desirable


  • Experience of a variety of word processing packages
  • Other office systems knowledge
  • Time management skills
  • Able to deal with busy workload
  • Evidence of self-motivation


    • Disclosure and Barring Service Check


    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.



    Employer details


    Employer name


    Maidstone and Tunbridge Wells NHS Trust

    Address


    Maidstone Hospital

    Hermitage Lane

    Maidstone

    ME16 9QQ

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