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Hospital Receptionist - Wolverhampton, United Kingdom - Arcadia Care

Arcadia Care

Verified Company

Wolverhampton, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose:

To meet and greet all visitors to the Hospital and maintain a professional attitude at all times ensuring the hospital runs smoothly.

To assist all Park Lodge employees with external visitors and/or any concerns. To perform administrative tasks as set out in the requirements below. Must have effective communication skills, exceptional organisational abilities, and knowledge of MS Office.

Main Tasks:

To meet and greet all external visitors to the Hospital, welcoming them warmly and directing them to the appropriate person.
Maintaining visitor logs and ensuring the Hospital security by checking the identification proof of visitors.
To take all incoming phone calls to the Hospital and direct them appropriately, or take messages.
Make any travel arrangements for both patients and staff, as and when required.
To be responsible for all ordering of stationery and equipment for the Hospital and managing stock inventories.
To support with hospital information by updating memos regarding polices and procedures.
To ensure that informational posters around the Hospital are kept up to date.
Responsible for the petty cash system for both patients and staff, under the Supervision of the Hospital Director.
To work alongside and to cover, when appropriate, other administration roles within the Hospital.
Any other duties as requested by the Hospital Director.

Qualifications / Skills:

A minimum of 5 GCSEs including English and Maths at C (4/5) and above is essential.
Proven computer literacy skills is essential.
Must possess excellent interpersonal, communication and customer service skills.
Experience of working in a Hospital environment is desirable but not essential.
Ability to work autonomously or part of a team is essential.
A willingness to learn new skills and support service developments is essential.
You will be required to demonstrate sensitivity, an awareness of patients' needs and a commitment to improving the patient experience.