Customer Service Advisor - Houghton le Spring, United Kingdom - greenbean RPO

Tom O´Connor

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Tom O´Connor

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Description

We're looking for people with a Customer First mindset to be part of the team that manage the electricity network for the North East, Yorkshire and northern Lincolnshire.


As a
Customer Service Advisor based out of an award-winning contact centre in Penshaw, Sunderland, you will provide a professional quality service to customers.


This is a great opportunity to power up your career with one of the region's largest employers and benefit from the flexibility of hybrid working, overtime and a generous shift allowance for unsociable hours.

You'll receive a starting salary of between £18,830 and £21,827 depending on experience and an attractive benefits package that includes:

  • Full time permanent contract with overtime available at excellent rates
  • Hybrid working upon completion of training giving you the benefits of home/office working
  • Pension Scheme with generous company contribution
  • 27% shift allowance for unsociable hours
  • Free onsite car parking and great public transport links
  • 25 Days annual leave plus bank holidays
  • Fully supported and structured training programme and career prospects
  • Reward and recognition scheme
  • Free tickets to local tourist attractions

About You


You'll have a passion for delivering exceptional customer service, perhaps from a retail, hospitality, leisure, or a contact centre setting.

If you have the enthusiasm and ability to deliver an outstanding customer experience, we will support you with the rest.


Job Types:
Full-time, Permanent


Salary:
£18,830.00-£21,827.00 per year


Benefits:


  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Free parking
  • Onsite parking
  • Referral programme
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Night shift
  • Overtime

Work Location:
Hybrid remote in Houghton le Spring

Expected start date: 27/03/2023

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