Care Coordinator Prescription Administration - Solihull, United Kingdom - GPS Healthcare

GPS Healthcare

Verified Company

Solihull, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

You will provide support in managing prescription related task loads and reducing administrative burdens.
Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed. Supporting teams with efficient ordering and return processes and reducing medication wastage. Promotion of Electronic Repeat Dispensing (eRD) and onlineordering.

Develop relationships other pharmacyprofessionals and members of the multidisciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.

Support practice reception teams in streaming general prescription requests.

Support the PCN to deliver on QIPP agenda, QOF, IIF and locally commissioned enhanced services.

To liaise with patients and chemists regarding queries and requests and as part of any required projects, collaborations or investigations.

Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or Medicines Management Teams in a courteous, timely and efficient manner and making precise records of the communications.

Perform regular searches on drugs requiring monitoring hence minimising the risk of adverse effects.

Ensure current medication have relevant, current authorisations. Deal with medication changes from all hospital letters, removing old medication, and adding new or making changes. Add any relevant monitoring diaries. Add new patient medication.

Pass to registered GP for approval highlighting any concerns found, add relevant diary entries/recall. Liaise with patient via phone call, SMS or letter. Liaise with patients pharmacy regarding changes, if necessary. Support the PCN team in coordinating audits to support improved patient outcomes.

Build and develop strong working relationships with health, social and third sector providers in the PCN area, including within our practice sites.

Work closely with professionals from a variety of health specialties to coordinate personalised care for the patients on the case load.

Signpost patients to appropriate services and sources of funding and where appropriate assist in accessing such funding. Evaluate patients responses to health care provision and the effectiveness of care.

Assess own learning needs and undertake learning as appropriate.

Undertake continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities, and provide evidence of learning activity as required.

Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.

Access relevant GPs to discuss patient related concerns, and be supported to follow appropriate safeguarding procedures; Access regular supervision.