HR Customer Service Advisor - Nottingham, United Kingdom - Venn Group

Venn Group
Venn Group
Verified Company
Nottingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Venn Group is currently recruiting for a HR Customer Service Advisor for an NHS Trust based in Nottingham.

This is a temporary role for initially 3 months with the possibility of becoming permanent, offering an hourly rate of £13.17 PAYE inclusive of Holiday Pay OR £14.34 via Umbrella.

This is a full-time role working onsite 5 days per week.

This role will be based within the Control & Communications Centre. The post holder will receive telephone calls from members of the public and Health Service colleagues, prioritising these calls in line with agreed protocols and providing pre-arrival advice to members of the
public over the telephone.


Duties:


  • Receive telephone calls from members of the public, other emergency services, doctors and other Health Service colleagues relating to emergency, urgent and non
- urgent situations

  • Provide accurate and legible documentation at all times whether handwritten or computerproduced relating to patient journeys, cancellations, alterations or amendments to bookings etc
  • Assist in general clerical duties as required
  • Deal courteously and professionally with members of the public, doctors and other Health Service colleagues at all times
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