Resource Planning Scheduler - Southampton, United Kingdom - The Work Shop

The Work Shop

Verified Company

Southampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Resource Planning Scheduler, you will be responsible for the real time monitoring of around 50 call centre agents, joining a company who are a well-established and recognised brand.

Duties for the Resource Planning Scheduler:

Schedule and plan lunch breaks, training sessions and manage rotas
Data entry and analysis reporting findings to management, highlighting trends and helping to set targets the advisors need to make
Keeping track of headcount budgets as well as looking at ways to improve services
Data entry
Preparing reports
Previous planning and scheduling experience
Excellent communication skills
Confident in the use of MS Office, particularly Excel
Strong data analysis capabilities

The Resource Planning Scheduler role requires you to work Monday-Friday 8:30am-5:30pm, with the option to work from home two days per week after passing a 6-month probationary period.

The salary is offering £27,000 and free parking is provided, along witha range of company benefits.