- You will provide problem management and incident resolution capability (production support) for the platform they are responsible for.
- Build trusting relationships with key stakeholders and internal customers.
- Provides expertise to their specialist team on the methods and tools needed to deliver change through the specialist platform.
- Ensure required technical upgrades and maintenance are scheduled, working closely with relevant 3rd party vendor(s).
- You will manage the team's performance against key deliverables and measures quality against agreed internal benchmarks.
- Responsible for managing the performance of 3rd party vendor(s) against contractual obligations and SLAs. As well as identifies opportunities to leverage new capabilities within the platform to add value to the business and our customers.
- Builds trusting relationships with key stakeholders and internal customers.
- Inputs to MTP planning and portfolio shaping activities across the Group. Will assist Practice Manager / Lead with recruitment of permanent and flexible resource.
- You will have deep technical knowledge of the specialist platform, current developments, and most commonly available products.
- Ability to apply specialist knowledge to solve complex problems.
- Will have sound, broad knowledge of IT.
- Be an expert in system development techniques and methods. In-depth knowledge of pensions architecture, design and development best practices.
- Strong organisational and time management skills, with the ability to prioritise and multitask in a fast-paced environment.
- Experience of successfully leading technical evaluations.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
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Technical Lead - Edinburgh, United Kingdom - Royal London Group
Description
Job Title: Technical Lead
Contract Type: Permanent
Location: Edinburgh
Working style: Hybrid 50% home/office based
Closing date: 9th June 2024
We are currently seeking a highly skilled and motivated Technical Lead, to join our team at Royal London. As a Technical Lead, you will play a crucial role in designing, developing, and ensuring the smooth operation of our applications. You will deliver specialist team services to internal customers. You will be responsible for tool selection, vendor management and the technical roadmap for a complex platform across one or more business units ensuring continuous improvement in availability, currency, and commerciality. This is an exciting opportunity for an individual with a strong technical background and a passion for problem-solving to contribute to the growth and success of our organisation.
This is a progressive role, joining the pensions applications teams, delivering scalable solutions to both our customers and employees. You will have the opportunity to work on a variety of initiatives, across pensions, working with stakeholders across the group.
This role contributes to our values of strengthening our customers mutual choice, by providing sustainable technology solutions to our customers.
About the role
About you
About Royal London
We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion, diversity and belonging.
We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
