Operations Co-ordinator - London, United Kingdom - Veeve
Description
Location:
(Hybrid) London Victoria - Office easily accessed by a 5-minute walk from the station
Reporting to:
Operations Manager
Hours: 40 hours a week
Salary:
from £28,000 per year + Benefits
Start Date:
May 2023
Responsibilities:
- Coordinate and schedule tasks to ensure the smooth delivery of the daytoday operations
- Trouble shooting first line guest issues for instay guests
- Resource planning, ensuring people and suppliers can meet forecasted demand.
- Complete required administration work
- Support relationships with a diverse supply chain providing services across London.
- Provide clear directions to the operations team and thirdparty contractors.
- Action customers feedback and requests, liaising with Account manager and Property Mangers to ensure actions are completed.
- Develop and maintain operational reports, analysing existing distribution networks to identify opportunities to reduce costs.
- Communicate and give progress feedback to our customers.
- Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made
Key Experience
- 12+ months experience gained admin, logistics or coordinating roles (luxury operations related to travel or accommodation industry is a bonus)
- Understanding of customer service principles in a premium/luxury service industry
- Knowledge of property management and map of London is a plus.
- Creative problem solving
- Active listening, verbal and written strong communication
- Capable of working in a team.
- Efficiently switching between tasks
- Create solutions with limited information
- Strategic planning and scheduling
- Good time management and prioritization
- Process oriented thinker
- Proactive and able to manage it's own workload
- Master investigator
Training and Support
- You will receive all mandatory training required for your role, and the company will consider any developmental opportunities whilst you are employed.
- You will be required to complete regular personal evaluations and regular supervisions will be held by the line manager
Job Types:
Full-time, Permanent
Salary:
From £28,000.00 per year
Benefits after successfully pass the probation time:
- Life insurance
- Medical insurance
- Referral programme
- Sick pay
- Hybrid (working from home days)
- Salary Sacrifice Car Lease
- Cycle 2 work scheme
- Enhanced Maternity/Paternity leave
Schedule:
- Day shift
- Weekend availability
Work Location:
Hybrid remote in London
Closed
View public job page
Job Types:
Full-time, Permanent
Salary:
Up to £28,000.00 per year
Benefits:
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location:
Hybrid remote in London
Reference ID:
Ops co
Expected start date: 08/05/2023
Flextime
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