Medical Receptionist/administrator - Belfast, United Kingdom - Reed Business Support

Reed Business Support
Reed Business Support
Verified Company
Belfast, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Medical Receptionist/Administrator

A reputable and well-established organisation based in Belfast, are currently seeking an experienced Receptionist/Administrator to join their team.
This is a Full-time, permanent position.

Working hours: 8.30am-5pm


Job Purpose:


You will be responsible for working efficiently with the team to provide proficient and excellent administration services to all visitors and staff.


Essential Criteria:


  • Minimum of 5 GCSE's or equivalent (including Maths and English).
  • At least 2 years recent experience in a busy healthcare receptionist/admin position dealing with the public.
  • Excellent communication skills, both written and verbal with the ability to communicate with stakeholders at all levels.
  • Ability to manage and prioritise a busy workload.
  • Ability to work on your own initiative as well as part of a team.

Desirable Criteria:


  • ICT and typing qualifications.
  • Audio typing or medical secretary qualifications considered an advantage.

Main Duties and Responsibilities:


  • Meet and greet all patients and visitors in a welcoming and friendly manner.
  • Ensure all visitors sign into the visitors register.
  • Deal with all telephone enquiries in a professional, efficient manner and redirect all calls to the appropriate person
- ensuring all record details are taken accurately and detailed to the correct person(s).

  • Maintain all records, results, correspondence and log all communications onto the computerised system.
  • Scanning all documentation.
  • Booking new consultations, review and addressing appointments for the staff.
  • Rescheduling appointments as required.
  • Photocopying as required.
  • Liaise in a professional manner with external providers.
  • Cover for and assist other staff members as required.
  • Participate in staff meetings in a positive and constructive way.
  • Be willing to undertake further additional or specific training as directed by the Management Team.
  • Ensure any broken or faulty equipment is removed from use and marked as out of action.
  • Maintain, monitor, control and order stock as directed, reporting any deficits required urgently.
  • Maintain general tidiness and cleanliness of all areas.
  • Maintain cost effective use of all supplies and avoid unnecessary waste.
  • Report any incidents, breaches of misuse of equipment or incorrect waste disposal and document accurately.
  • Complete any other duties as assigned by the Management Team.
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