Residential Property Manager Required in Prime - Chelsea, United Kingdom - ICS

ICS
ICS
Verified Company
Chelsea, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Residential Property Manager


Location:
Knightsbridge, London


Salary:
up to £35k - £40k (DOE)

Hours of work:
Monday to Friday 8.30 am - 6 pm
- *Saturday on rotation for out-of-hours emergencies (Saturdays not required to be in office)_

Summary

We are now looking for a new property manager to join the team in a role that will encompass both Tenancy and Property Management.

This is an exciting opportunity for someone interested in developing a career within property management and a chance to experiencea wide breadth of different aspects of the job.


Daily Duties

  • Auditing new deal files.
  • Arranging any pretenancy works including EPCs, Gas Safety Certificates, cleans, checkins & any necessary maintenance.
  • Registering new deposits with the relevant protection scheme & providing tenants with the certificates.
  • Checking new deal paperwork for tenancies within the portfolio in preparation for movein.
  • Informing the appropriate council of all new tenancies so that they may set up a new account.
  • Dealing with any reactive maintenance including liaising with contractors, tenants, and landlords to ensure a swift resolution of any issues.
  • Responding to general queries from tenants and landlords on various items including, but not limited to, accounts, maintenance, deposits, endoftenancy arrangements, and terms of the tenancy agreement.
  • Ensuring that uptodate Gas Safety Certificates, EICRs, and EPCs are held for all let properties.
  • Issue section 21 & Section 8 Notices as appropriate to end tenancies
  • Producing renewal paperwork and updating our database and deposit registrations once a renewal has been agreed upon.
  • Conducting follow on Right to Rent checks to confirm that tenants are eligible to be in the UK.
  • Orchestrating endoftenancy arrangements to ensure that professional cleans (including laundering of linens where appropriate) and checkouts are booked on all tenancies due to come to an end.
  • Negotiating deposit releases between landlords and tenants in a timely manner following the end of a tenancy, etc.
  • Some involvement with internal figures relating to fees earned by the agency.

Qualifications & Experience

  • Minimum 12 months experience in a similar role
  • Previous experience within a customer servicebased role would be ideal

Characteristics

  • Bright & positive personality with lots of energy.
  • Committed to excellent customer service.
  • Willing to learn, improve & adapt.
  • Ability to respond to different situations, landlords & tenants.
  • Intelligent approach to problem solving & ability to work independently (as well as part of a team).
  • Able to work consistently under pressure.
  • Good organisational skills., exciting role with the opportunity for career development

Skills

  • Ability to prioritise
  • Time management
  • Proficient in IT and data inputting


  • Team player

  • Sociable
  • Strong personal values
  • Ability to problem solve
  • Positive mental attitude
  • Ability to multitask

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