Events & Services Administrator - Washington, Tyne and Wear, United Kingdom - Scania (Great Britain) Limited

Description

Service Advisor
Salary GBP26,000 - GBP28,000, plus an excellent benefits package

Working Hours:
Rotating shift pattern Monday - Friday 06:00 - 14:30 Monday - Friday 11:00 - 19:20

~ In-house training provided to support career progression
~25 days holiday + public holidays which increases with service
~ Competitive employer pension
~ Discounts on major retail outlets, including groceries
~4x basic salary life insurance
~ As Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date.
You will have a real passion for delivering a first-class service and an organised approach to your work.
Meet and greet all customers on arrival in a professional and friendly manner.
Check account detail, available credit and obtain relevant authorisation.

We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.

We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.

For us, diversity and inclusion is a strategic necessity.

By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.

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