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Complaints and Foi Officer Role - Barnet, United Kingdom - Recroot Ltd

Recroot Ltd

Verified Company

Barnet, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Recroot are looking for a Complaints and FOI Officer role to join the Children's Social Care Service based with Barnet Council.

This role is starting asap, working Mon to Fri up to 36 hours a week in an ongoing contract.

The post is Complaints and FOI Officer role that is based in a Children's Social Care Service so experience of working in this area is essential to the role.

Lead on the processing of complaints and Freedom of Information (FOI) requests across Family Services.

Support and challenge managers to ensure that complaints and FOIs, including Children Act complaints, are responded to appropriately within statutory timeframes.

Act as a key point of contact for complainants; taking calls, recording information.

Based at Colindale / hybrid working - working from home days are negotiable.

Immediate start

Job Types:
Full-time, Temporary contract, Fixed term contract

Salary:
£20.16 per hour

Benefits: