Referencing Adviser - Grantham, United Kingdom - Sequence HQ

Sequence HQ

Verified Company

Grantham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsibiliities

To carry out tenant referencing in accordance with company service standards, service level agreements, company policies, procedures, directives and statutory rules and regulations.

Key Skills & Knowledge

You will have gained administrative and customer service experience ideally from working within an accounts, financial services, property lettings and/or insurance environment.

You must be able to work to challenging targets and deadlines and to deliver when under pressure whilst remaining clam and professional at all times.

As well as having excellent communication skills, both written and verbal and the ability to deal confidentlyand professionally with internal and external clients, you must be accurate, numerate and detail conscious and be self-motivated and able to demonstrate a positive can-do attitude.

We also need you to be able to adopt a flexible attitude to working hours.

Standard of Performance:

Maintain complete confidentiality.
Positive business aptitude.
Team working.
Strong confident, professional and personal style.
Adhere to deadlines and service standards/levels.
Delivering results.
Delivering excellent customer service.
Demonstrate the importance of details and commitment to getting things right first time.
Promote effective communication when delivering results.
On and off site training/meetings.
Devise measures to monitor performance where applicable.
Ensure compliance with standard operating procedure and process.
Ensure that any new procedures operate in accordance with company policy and legislation.
Continue with any new procedures introduced and effectively monitor progress.

Connells Group, one of the largest and most successful
estate agency and
property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines
residentialsales and
lettings expertise with a range of services including
new homes,
mortgage services,
surveying,
conveyancing and more