Administration Support Officer - Caernarfon, United Kingdom - Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board

Verified Company

Caernarfon, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen to join the team within the Gwynedd & Ynys Mon Child and Adolescent Mental Health Service (CAMHS) team.

We are looking for an Administration Support Officer with administration and clerical experience who has excellent interpersonal and Organisational skills and who will be able to work well within our existing team.

You will need to have a flexible approach, be reliable, adaptable and have good organisational skills. A pleasant telephone manner and good communication skills are essential.

You will also be computer literate with experience of Word and Excel, be a team player and able to maintain confidentiality.

To be responsible for providing professional, efficient, accurate and prompt administrative support to the Gwynedd & Ynys Mon CAMHS administration and clinical team.

To receive and respond to telephone enquiries from patients, families, other agencies and Health Board Staff in a professional, helpful and sensitive manner, answer queries within own area of responsibility or refer to the appropriate department.

Communicate with GPs; other Health Services and Social Services; Hospitals, Independent and Voluntary Sector, patients and relatives. Dealing with enquiries without the need for direction in a large proportion of queries.

The Welsh language requirements for this post are essential.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients.

The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.

Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.