Sales Order Processor - Southam, United Kingdom - BRELLIS RECRUITMENT LIMITED
Description
Sales Order Processor
£24-£25k working 7:30am-4pm Mon-Thurs and a 12.30 finish Friday.
We have a Fantastic opportunity for a person to join a global manufacturer business based in Southam in an Order Management Coordinator position.
Your role will involve day-to-day co-ordination of sales accounts on an administration level as well as being responsible for all supply chain/procurement activities within a designated product group.
Sales Order Processor - Role Definition
- Handling of specific sales accounts on an admin level
- To raise and progress orders through to despatch/completion
- To liaise with other departments to ensure timely and correct despatch of orders
- Proactively seek to influence customers as to their order content
- Raising purchase orders and liaising with suppliers
- Analysis and manipulation of data derived from the ERP system
- Inventory management and stock control, resolving any discrepancies
- Keep Order Management Manager appraised of potential problems/issues or changes in market trends on a regular basis
Sales Order Processor - Main Responsibilities
- Handling of incoming sales calls, both from account holders and nonaccount holders
- Manage sales accounts quotations/orders/credits etc
- Producing and maintaining of order schedules for larger accounts
- Dealing with all aspects of collections and returns
- Continually monitor the back order situation and actively seek to reduce back order quantities
- To appraise customers of the delivery situation when delays are foreseen
- By use of effective load planning ensure continuous reductions in transport costs
- Running of designated MRPs to raise purchase orders for specific dates
- Monitoring trends and changes in requirement of parts, forecasting and safety stocks
- As part of a team structure, be prepared to cover and/or assist other team members as directed by the Order Management Manager.
- Actively seek to identify areas/procedures within both the department and the supply chain as a whole, where improvements could be made and, in conjunction with the Order Management Manager, suggest new ideas for implementation.
- Attend and support exhibitions and shows (usually two exhibitions a year in February and October)
Sales Order Processor - Job requirement/Experience/Skills
- Good organisational skills
- Proven customer care skills, specifically via the phone
- Produce high quality documentation
- Retrieve, input and produce information for standard reports both manually and electronically
- Communicate effectively with people at all levels in a calm, confident and mature manner on the telephone and in person
- Work efficiently and accurately
- To be able to work under the pressure of a fast pace sales/service desk
- Problem solve and implement solutions
- Be able to focus on customer service and delivery excellence
- Have worked with or have an understanding of SAP or will have worked with an ERP system previously (desirable)
- Experience in purchasing and preferably procurement environment and/or experience in production planning(desirable)
Keywords:
- Sales Order Processor, Order Management Coordinator, Internal Sales, Sales Administration
INDG
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