Contracts Coordinator - Hemel Hempstead, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Hemel Hempstead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Are you a strong Administrator? Are you dynamic and ambitious?

My client is recruiting for an exciting opportunity as an Operations & Contracts Co-ordinator to join our team in software solutions.

After an initial period of training and induction, this is a hybrid role of 3 days in the office.

Key Responsibilities

Creation of new support and maintenance proposals and administration of contracts within software solutions.
Prepare and send contract renewal quotations monthly, 90 days in advance of expiry.
Proactive and timely communication with existing and new clients
Update contracts database with contact, financial and service level changes.
Update new management companies, linking them to relevant sites
Manage and audit contract costs (licenses and other services).
Provide contract revenue and profitability forecasts monthly.
Monitor and report SLA performance to the management team.
Manage and process contract costs to enable a threeway match by accounts.
Responding to contract queries from customers and internal departments.
Ensure accurate and meaningful reports are supplied at agreed intervals (weekly, monthly). Including active and quoted contract revenue data.
Purchase items as requested for the Operations Team.
Resolving contract complaints, requesting credit notes/reissuing invoices as necessary.
Improve operational processes and activities to maximize operational efficiency.
Reconcile operations staff timesheets and overtime reports.
General receipt and process of operational based vendor invoices.
Liaising with compliance and Accounts to set up new vendors.

Your Profile

Previous experience of working in an contracts administrator environment.
Be highly numerate with a sound understand of financial data and reporting
Be organised and detail oriented.
A confident and well organised individual who can multitask, prioritising tasks according to business needs
Be an advanced knowledge of MS software, particularly word and Excel.
Be a team player with a friendly and helpful disposition.