Customer Support Specialist - Hounslow, United Kingdom - Adecco UK

Adecco UK

Verified Company

Hounslow, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Support Specialist
Based in Chiswick

Immediate start

Permanent position

Salary:
£28,000

Hours:
Monday - Friday 9:00- 5:30pm

Duties:

To assist Programme Administrators and Travel Managers with information or queries.
To assist Programme Administrators and Travel Managers with enrollment of programs and contract on boarding.
To assist cardholders or Programme Administrators with information or queries.
Understanding and supporting efforts including answering product and service related questions to prospects and providing all necessary information
To ensure any noncontact tasks are completed in a timely and efficient manner
Forward any cases in a timely manner where the query cannot be resolved on the 1st contact, using 2nd level support teams

Experience:

Experience in the financial services, card payments or credit card industry
Minimum of 2 years relevant professional experience in a similar position or a relevant field

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Chelsea Shortt