Customer Support Specialist - Hounslow, United Kingdom - Adecco UK

Adecco UK
Adecco UK
Verified Company
Hounslow, United Kingdom

4 days ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Customer Support Specialist
Based in Chiswick

Immediate start

Permanent position


Salary:
£28,000


Hours:
Monday - Friday 9:00- 5:30pm


Duties:


  • To assist Programme Administrators and Travel Managers with information or queries.
  • To assist Programme Administrators and Travel Managers with enrollment of programs and contract on boarding.
  • To assist cardholders or Programme Administrators with information or queries.
  • Understanding and supporting efforts including answering product and service related questions to prospects and providing all necessary information
  • To ensure any noncontact tasks are completed in a timely and efficient manner
  • Forward any cases in a timely manner where the query cannot be resolved on the 1st contact, using 2nd level support teams

Experience:


  • Experience in the financial services, card payments or credit card industry
  • Minimum of 2 years relevant professional experience in a similar position or a relevant field
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Chelsea Shortt

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