Client Care Assistant - Northam, United Kingdom - Medivet Group Ltd

Medivet Group Ltd
Medivet Group Ltd
Verified Company
Northam, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

About us
We're a community of passionate veterinary professionals committed to providing truly exceptional care.

We're set on building something extraordinary:
creating the most forward-thinking and innovative place in the veterinary industry.

We're always looking for people who aspire to stand out in their field, and it's this vision and enthusiasm that forms the foundation of how we work.

Our mission to deliver progressive, around the clock care means our employees have the very best equipment and treatment options available, including in-house MRI machines and state-of-the-art operating theatres.

We provide ongoing support to our teams, both in practice and through our dedicated training centre.

This empowers you to get the very best from our advanced equipment while being on your journey to veterinary excellence.


The role

Key accountabilities

Skills and experience

Essential Attributes:
Reception, administration and customer service experience Presentable Empathetic - able to deal with upset clients Good telephone skills and manner Engaging manner with clients and staff Good spoken English Computer literate Organised Animal lover

Desirable Attributes:
Good written English Extroverted and outgoing Able to solve problems Mediation ability Sales experience Able to work under pressure Knowledge of first aid (helpful but not essential as training can be offered)

Branch
Medivet Northam is a long-established practice on the North Devon coast near Bideford. We have a purpose-built practice on a 3 acre site. We have ten vets and are 7 vet FTE. You will be working alongside two cert holders in ophthalmology, who also run a referral service from the practice. Cert holder in surgery who does all our in-house orthopaedic and advanced soft tissue work. Cert holder in Dermatology covering in-house and referral work. Cert holders in medicine

Job Reference:
FR04336
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