Client Care Assistant - Dorchester, United Kingdom - Medivet Group Ltd

Medivet Group Ltd

Verified Company

Dorchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us
We're a community of passionate veterinary professionals committed to providing truly exceptional care.

We're set on building something extraordinary:
creating the most forward-thinking and innovative place in the veterinary industry.

We're always looking for people who aspire to stand out in their field, and it's this vision and enthusiasm that forms the foundation of how we work.

Our mission to deliver progressive, around the clock care means our employees have the very best equipment and treatment options available, including in-house MRI machines and state-of-the-art operating theatres.

We provide ongoing support to our teams, both in practice and through our dedicated training centre.

This empowers you to get the very best from our advanced equipment while being on your journey to veterinary excellence.

The role

Key accountabilities

Skills and experience

Essential Attributes:
Reception, administration and customer service experience Presentable Empathetic - able to deal with upset clients Good telephone skills and manner Engaging manner with clients and staff Good spoken English Computer literate Organised Animal lover

Desirable Attributes:
Good written English Extroverted and outgoing Able to solve problems Mediation ability Sales experience Able to work under pressure Knowledge of first aid (helpful but not essential as training can be offered)

Branch

Medivet Dorchester is a long-established practice in the heart of the beautiful county town of Dorchester, within a stone's throw of the famous Jurassic coast.

We pride ourselves on providing excellent care to our patients from our smart, recently refurbished premises.

We are a 24-hour centre so have a vet and nurse on site, awake, looking after our patients 24 hours a day, 365 days a year and are the only practice in the area to offer this.

We also run our own emergency services clinic with a dedicated night team for local practices' out of hour cover.

We have CT currently being installed and excellent diagnostic equipment enabling true hospital level care.

Job Reference:
FR04326