Customer Service Advisor - Maidenhead, United Kingdom - S4 Personnel Ltd

S4 Personnel Ltd

Verified Company

Maidenhead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ref: 3453

Job Title:
Customer Service Advisor

Salary:
£23,920 (to raise to £25,480 after probation period)

Hours: 37 hours per week (Mon - Thurs , Fri

Location:
Maidenhead

Our client is looking for a Customer Service Advisor who would be responsible for delivering a professional service to internal and external customers through a range of channels.

You will work closely with stakeholders across the business to resolve customerenquiries at first point of contact, achieving high levels of satisfaction to meet corporate objectives.

Your key responsibilities will be:

Experience in a customer service role
Experience in using a range of CRM computer systems
High level of integrity to handle customer enquiries in an empathetic manner
Effective communicator with the ability to remain calm when handling calls of a sensitive /difficult nature communicating clearly with customers
Experience of working in a busy customer services department
Ability to work within a team and on own initiative to meet department targets
Ability to effectively prioritise and organise a varied workload
Ability to work across departments to resolve complex queries
Excellent listening skills
Good numeracy skills

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you.

Registration takes approximately 20 minutes.
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.