Customer Service Administrator - Cannock, United Kingdom - HellermannTyton

HellermannTyton

Verified Company

Cannock, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Requirements:

Key Responsibilities include:

To process and/or edit customer orders accurately and notify customers promptly of a dispatch date.
Arrange deliveries and update customers on order status.
To communicate with other departments, such as Purchasing, Warehouse, Quality Department and other sites to ensure order fulfilment.
Providing some customers with bespoke reports.
Investigating discrepancies.
Progress to deal with dedicated accounts.
General administration functions as required with the department to assist others.

You will need

English and Maths at GCSE (grades C/4 or above)
Good keyboard skills with ability to use Microsoft Outlook, Word and Excel.
Experience in dealing with a diverse range of people in a customer service setting. Be a good team player with a positive and flexible attitude.
A willingness to learn.

Summary
Salary/Benefits - Competitive

Hours of work - Monday to Friday pm

Working at a modern facility, entitled to 25 days holiday plus bank holidays, free on-site parking, participation in site bonus scheme, life assurance and pension.