Customer Liaison - Birmingham, United Kingdom - Affinity Search
Description
Community Liaison Officer
£25,000
Midlands
Flexible hours available Monday to Saturday
Are you wanting to manage yourself? Do you have excellent customer service? Are you a bubbly, confident individual?
A fast-growing broadband provider are looking for people like you to join their fast growing team to make a real difference in the Midland's area.
You will be joining a start-up team of innovation and driven individuals who work closely within the Midlands to grow the business.
They are now one of the fastest growing Altnets in the UK.
If you are wanting to work for a company where you can have a real impact and believe you can innovate in a fast-paced environment, then this may be the role for you.
Duties of a Community Liaison Officer:
- Focus on engagement with residents and key stakeholders
- Make them aware about any disruption
- Gather accurate data of communities
- Follow up with residents for feedback on any issues
- Answer any questions about the work being carried out
- Be a brand ambassador
- Capture key customer information
The successful Community Liaison Officer will have:
- Experience within a customer service role
- Excellent communication skills
- Be enthusiastic and confident
- Strong experience building relationships
- Passionate about engaging with your local community
- Be creative
- Customer focused
- Experience within Telecoms would be advantageous
Benefits of a Community Liaison Officer:
- 26 days holiday + Bank holidays
- Private healthcare
- Travel allowance
Salary:
£25,000.00 per year
Benefits:
- Company events
- Company pension
- Flexitime
- Free parking
- Onsite parking
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Work Location:
On the road
Reference ID: 502
Flextime
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