Waiting Well Supervisor - Exeter, United Kingdom - Living Options Devon

Tom O´Connor

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Tom O´Connor

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Description

Devon-wide, dynamic, progressive, user-led organisation seeks:

Job Title:
Supervisor Waiting Well Project


Salary:
£26,511 Full time equivalent


Hours:
Full time (37 hours per week) part time hours considered

Term:
Fixed term contract until 31st March 2024 with likelihood of extension

funding permitting

Location:
Exeter office and remote home working

A great opportunity to make a difference for those waiting for NHS treatment.

Work alongside and assist the Operations Co-ordinator to enable people to stay as healthy as possible whilst waiting for NHS treatment.


The role:


  • Support and deputise for the Operations Coordinator
  • Supervise team members
  • Research appropriate information and services to meet service users' needs
  • Use a personcentered holistic approach to empower service users
  • Log all service user contacts onto the Living Options Devon Customer Relationship Management System in the agreed manner
  • Provide data as requested for evaluation and monitoring purposes

Living Options Devon exists to ensure people with physical, learning and/or sensory disabilities and Deaf people with sign language can make an active and equal contribution in society.

  • Knowledge of the health and social care system
  • Understanding of key issues affecting people waiting for NHS treatments.
  • Previous experience of working as a health or social care professional or support worker
  • Experience of leading a small team of staff to deliver client facing services
  • Understanding of the importance of patient record related legislation eg safeguarding, confidentiality, GDPR etc
  • Ability to work alone
  • Highly motivated
  • Numeracy Skills
  • IT Skills
  • Excellent communication skills

In return for your hard work and dedication you'll enjoy a wide range of benefits including:

  • Competitive salary
  • 25 days annual leave + bank holidays. Increasing to 28 with extended service
  • Flexible working location remote/Exeter office based.
  • Contributory pension scheme (conditions apply)
  • Training and development opportunities.
  • Cycle to work scheme
  • Fully Accessible office with onsite parking

Closing Date: 9am Monday 11th September 2023

Interview Date:
Wednesday 20th & Friday 22nd September 2023

An enhanced DBS check is required for this post.

  • Oversee the daily operations of the wellness department in a hotel setting
  • Coordinate and schedule wellness activities, classes, and events for guests
  • Provide excellent customer service and ensure guest satisfaction
  • Manage a team of wellness staff, including trainers, instructors, and therapists
  • Develop and implement wellness programs and initiatives to promote healthy living
  • Collaborate with other departments, such as catering and banquet, to coordinate wellnessrelated services for events
  • Monitor and maintain inventory of wellness supplies and equipment
  • Ensure compliance with health and safety regulations

Requirements:


  • Previous experience in a similar role, preferably in the hospitality industry
  • Strong knowledge of wellness practices and techniques
  • Excellent organizational and time management skills
  • Ability to multitask and prioritize tasks effectively
  • Exceptional interpersonal and communication skills
  • Bachelor's degree in a related field is preferred

Salary:
£26,511.00 per year


Schedule:

  • Monday to Friday

Work Location:
Hybrid remote in Exeter


Reference ID:
Waiting Well Supervisor

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