Waiting Well Officer - Exeter, United Kingdom - Living Options Devon

Living Options Devon

Verified Company

Exeter, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Devon-wide, dynamic, progressive, user-led organisation seeks:

Job Title:
Patient Support Officer Waiting Well Project

Salary:
£25,991 Full time equivalent

Hours:
Full time (37 hours per week) part time considered

Term:
Fixed term contract until 31st March 2024 likelihood to extend funding

permitting

Location:
Exeter office and remote home working

A great opportunity to make a difference for those waiting for NHS treatment.

Work as part of an experienced team to enable people to stay as healthy as possible whilst waiting for NHS treatment.

The role:

Use a personcentered holistic approach to empower service users
Research appropriate information and services to meet service user's needs
Work as part of a team
Log all service user contacts onto the Living Options Devon Customer Relationship Management System in the agreed manner
To manage own case load
To work predominantly independently and be proactive to engage with other team members for mutual support

Living Options Devon exists to ensure people with physical, learning and/or sensory disabilities and Deaf people with sign language can make an active and equal contribution in society.

To become part of our organisation you should have the following skills:

Knowledge of the health and social care system
Understanding of key issues affecting people waiting for NHS treatments.
Previous experience of working with service users in a voluntary or paid capacity
Understanding of the importance of patient record related legislation eg safeguarding, confidentiality, GDPR etc
Ability to work alone and manage own caseload
Highly motivated
Numeracy Skills
IT Skills
Excellent communication skills

In return for your hard work and dedication you'll enjoy a wide range of benefits including:

Competitive salary
25 days annual leave + bank holidays. Increasing to 28 with extended service
Flexible working location remote/Exeter office based.
Contributory pension scheme (conditions apply)
Training and development opportunities.
Cycle to work scheme
Fully Accessible office with onsite parking

Closing Date: 9am Monday 11th September 2023

Interview Date:
Wednesday 20th and Friday 22nd September 2023
An enhanced DBS check is required for this post.

Salary:
£25,991.00 per year

Schedule: