Client Support Coordinator - Birmingham, United Kingdom - LRQA group

LRQA group
LRQA group
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job ID:38535

Location:
Birmingham : 1 Trinity Park : Bi

Position Category:
Customer Service


Position Type:
Employee Fixed Term


Who are LRQA?
LRQA stands for dedication to clients, market firsts, and deep expertise in risk management.

We've grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.


While we're proud of our heritage, it's who we are today that really matters, because that's what shapes who we and our clients can become tomorrow.

By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.


LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.


Role Purpose
Proactively responds to complex customer queries as required and supports colleagues with specific tasks.


Key Responsibilities:


  • Proactively support the promotion of the portal by engaging with customers to ensure that they can use all aspects of the tool. Escalate operational issues as appropriate.
  • Proactively Support the team regarding client's queries
  • Proactively carry out tasks at the request of people managers and proactively contribute to team meetings and initiatives.
  • Customer Focus
  • Teamwork
  • Organizational skills
  • Problem Solver
  • Attention to detail

Diversity and Inclusion at LRQA:


We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other.

We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team

LRQA is a leading global assurance provider.

The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future.

(Group entities).
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