Customer Service Administrator - Wolverhampton, United Kingdom - Wolverhampton Commercial

Wolverhampton Commercial

Verified Company

Wolverhampton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Administrator

Wolverhampton

Permanent

8:45am - 4:45pm, Monday to Friday

£21,697 per annum
Are you passionate about delivering an excellent service to customers?

A fantastic opportunity has arisen for an experienced customer service administrator to join a reputable business in the Wolverhampton area on a permanent basis.

You must be passionate about delivering a service to customers and have good communication skills.

Duties and responsibilities:

Answering inbound calls from customers querying issues related to their order
Locating orders on the system
Establishing if the product is still in the guarantee period and if it is covered
Booking appointments on behalf of subcontractors
Ordering parts from supplier
Arranging deliveries
Regular service calls to customers
Customer service experience in an office environment is essential
Must be able to work in a fast paced environment
Good geographical knowledge
Excellent customer service skills
Previous experience dealing with subcontractors would be preferable

Benefits and perks: