Service Advisor - Northamptonshire, United Kingdom - Graham James Ltd

Graham James Ltd

Verified Company

Northamptonshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Service Advisor

Northampton
Main dealer, with market leading basic salaries and OTs
Exceptional working environment and excellent management

Our client is part of a large HGV dealer group with multiple sites across the UK - providing sales and aftersales for their specific market.

Service Advisor Job Description

Ensure a steady and realistic flow of available workshop throughout
Liaise with external and internal customers, ensuring work is authorised
Support and maintain customer's service schedules, MOT and O licence requirements
Audit job cards (work orders) and associated service documentation for accuracy and adherence to internal and external procedures
Ensure service / inspection documentation are correctly completed and customer defect procedures adhered to
Loading and daily checking of R2C to ensure all customer sheets are correct and complete
Assist in maintaining a daily flow of quality job cards to administration for costing / invoicing
Rebook any work and liaise with the parts department to ensure work is carried out promptly
Ensure health and safety and safe work principles are met at all times within this position's working environment
Check and issue sublet order numbers to specialist and external agents and arrange/plan such works required

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