Supported Housing Officer - Birmingham, United Kingdom - Recruit123

Recruit123

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a great opportunity to join an organisation that offers a fulfilling and rewarding career.

This role would suit someone who wants to join a striving, successful housing /care association and has a desire to provide help to others.

Our client supports people with mental health problems by equipping them with the daily life skills to live independently in the community.

In your role as a Supported Housing Officer you will be discussing benefit needs, signposting for welfare advice, and providing Intensive Housing Management for all tenants.

In return for your skills and experience you will be rewarded with a great deal of job satisfaction and a good salary.

What we need from you as an experienced Supported Housing Officer:

12 months experience working as a Supported Housing Officer is essential:
12 months experience providing housing management support to vulnerable tenants and monitoring their wellbeing
Experience completing risk assessments and support plans
A good understanding of housing policies and procedures
Report writing skills with good written, verbal communication and organisational skills
Ability to use Microsoft packages and tenancy systems/Good IT skills overall
Ability to prioritise own work load
Well mannered, courteous and professional
Have a caring but firm approach to tenants

What the role involves:

Ensure properties are kept in good condition and are well maintained
Document and report repairs needed including any concerns to the Housing Service Manager
Receive and record information for housing, health & safety and maintenance issues
Adhering to and staying uptodate with data protection legislation
Supporting tenants with regular visits and reporting any issues
Preparing written reports for vandalism, damage, arrears or any other tenancy breaches
Developing, implementing and reviewing the support plan/risk assessment for each tenant
Providing a reception service to tenants, visitors and contractors for daytoday enquiries or complaints
Completing satisfaction surveys for housing standards and ensure appropriate signposting where tenants do not appear to be managing their home well
Working closely with support staff and mental health teams
To positively promote and take appropriate action to protect the Company's Image with all parties

Training:

You are expected to attend training courses which are deemed beneficial to the post

Salary/Hours:
£21,000 - £23,100 per annum.
Core Hours Monday to Sunday 9am - 5pm hours per week with days off in the week if working Saturday/Sunday).

Benefits:

25 days holiday + statutory Bank Holidays
Company pension
Free tea, coffee and hot chocolate
A CIH L2/3 course (after probation) paid for by the company

Job Types:
Full-time, Permanent

Salary:
£21,000.00-£23,100.00 per year

Benefits:

Company pension

Schedule:

Monday to Friday
Weekend availability

Experience:

- working as a
Supported Housing Officer: 1 year (required)
- providing housing management support to vulnerable tenant: 1 year (required)
- completing risk assessments and support plan: 1 year (required)
- housing policies and procedures: 1 year (required)

Work Location:
In person