Scheduler / Hire Desk Controller - Sheffield, United Kingdom - Vocon Limited
2 weeks ago
Description
Job Description - Hire Desk Controller
Company description
VOCON Traffic Management is a privately owned company with 25+ years combined Traffic Management experience in installation, design and planning are committed to providing customers, employees and the public a safe work zone while maintaining an efficient flow of traffic on the public highway.
VOCON Traffic Management has established its operational depot and back office support team strategically located just 5 minutes from to J25 of the M1 near Derby our Yorkshire depot based in Sheffield.
The Role / Opportunity
Key aspect of the job will involve:
- Dealing with inbound customer enquiries and job requests.
- Coordinating planned and reactive Traffic Management requests, efficiently and effectively.
- Creating Job packs and allocating to our team of field engineers and traffic management crews
- Provide Quotations for job requests on an Adhoc basis
- Engaging with clients in a positive manner.
- Being proactive in driving business sale
- General Back office Business support, ensuring our customers get a great customer experience
- Administrator to support the depot operations.
- Weekly Time Sheets collation and validation
- Administrating daily On and Off hires using our bespoke BMS system.
- Dealing with Highways & Councils, gaining permit to work on the highway.
- Supporting the Management team in other areas as required to ensure we meet our customer requirements.
The Person (PERSONAL ATTRIBUTES - YOU SHOULD BE):
- Previous experience in the hire or construction industry would be advantageous but not essential.
- Who enjoys planning and organising and working in a busy but friendly team environment.
- Pleasant nature and Great communicator with external customers both written and verbal
- Conformable working as a part of a small back office team
- Flexible approach to work
- Proactive / think on their feet
- Good knowledge of IT
- Microsoft Office
- Excel Spread sheets, Mobile Apps & Works Mgt Systems.
- Comfortable producing customer and management reports from our systems, exporting and analysing data
The package
- Location: S9 5PH, Coleford Road Darnall Sheffield.
- Hours Full time (07:305pm)
- Salary: £22k to £28k
- Subject to experience
- Other: The business also operates a generous bonus scheme along with holidays, pension and support with training to aid with your personal development.
Salary:
£22,000.00-£28,000.00 per year
Benefits:
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Sheffield, S9 5PH: reliably commute or plan to relocate before starting work (required)
Experience:
Hire Desk: 1 year (preferred)
Work Location:
In person
Reference ID:
Hire Desk Controller
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