Support Associate - Birmingham, United Kingdom - Advanced

Advanced

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role Introduction:

What You Will Do:

Ensure an
exceptional level of customer service and satisfaction is met at all customer touch points

What You Will Have:

Effective
problem solving skills:
Welldeveloped oral and written
communication skills:
Well organised, with the ability to work proactively in a team in a busy environment
Experience with using Microsoft Windows and Microsoft office suite

What We Do For You:

Wellbeing focused - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral
-
Generous Annual Leave - 25 days of annual leave, plus public holidays and the ability to buy additional days
-
Employee Assistance Programme

Free advice, support, and confidential counselling available 24/7 through Care First

-
Endometriosis Friendly Employer

We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace

Personal Growth:

Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally

-
Development Programmes

From Future Managers to Leadership Training, our development programmes help you get where you need to go

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Performance Bonus

Our Groupwide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important
-
Pension Scheme

Our plan with Scottish Widows offers 5% matched contribution by the company

-
Income protection insurance

Providing you with support and assistance when you need it most

Recognition - Highlighting and rewarding the great work our people do
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Values Awards

Our quarterly employeedriven initiative to highlight and reward the people in the organisation who embody our values the most

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Clear Review

Our own technology platform that allows you to get realtime feedback, conversations and goals to help you become your best self

Making a Difference - we provide opportunities to help our people make a difference to the causes they care about
-
MatchIt

Fundraise for a cause close to your heart and Advanced will match part of the funding

-
Volunteering Time

Our volunteering leave scheme allows you to use your time to help those who need it

-
Pennies from Heaven - donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are:

We are one the UK's largest tech companies, and our products sit at the heart of some of the country's best-known businesses.

We've grown phenomenally quickly with a £275m turnover and 2,800 employees supporting over 25,000 customers.

We hire for potential. We want to make sure we have the best people for the job and provide genuinely equal opportunities for our people to thrive. Our recruitment process is designed with inclusion and equity at its core.

Find out more about the next steps once you've applied here
**we-hire