Business Support Officer - Plymouth, United Kingdom - iWork Recruitment Limited

iWork Recruitment Limited

Verified Company

Plymouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract to start on until with a possible extension.

Primary purpose of role
To provide administrative and customer focused support duties across a range

of departments, ensuring that all services provided to colleagues, managers and

customers are efficient and effective.

Key activities
Communicate with customers in a variety of ways as required e.g. face, online, over the phone, providing clear information about how to access

services

Book appointments, where required, according to local guidelines,

supporting customers by clearly explaining the requirements to produce

Accurately update information on relevant systems e.g. Academy, Civica, Carefirst

Handle and process customer requests, data, payments etc. in a secure and

confidential manner on daily basis e.g. financial transactions for chargeable services

Proactively provide suggestions to the team on measures to improve the service in terms of efficiency, customer experience and best practice - supporting a continuous improvement ethos

RQ

Salary:
£12.18 per hour

Work Location:
In person

Reference ID:

RQ