Technical Support Assistant - Sunderland, United Kingdom - One Way or Another Ltd

One Way or Another Ltd

Verified Company

Sunderland, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

OWOA are looking for an experienced IT administrator for our client. The role will be 37 hours per week.

In this role you will provide support in contract administration, co-ordinating and actioning of servicing and maintenance contracts, and updating appropriate IT systems.

Giving excellent customer care, liaising directly with technical staff, suppliers, sub-contractors, and customers, ensuring compliance with health and safety rules, regulations, and legislation both on an individual and collective basis.

Tasks:
Provide a technical administrative support service whilst delivering a first-class professional service to customers. Work in partnership with other Sections and Directorates and external organisations. Assisting in dealing with queries and representations from internal/external clients and others.

Create SAP works orders for all reactive and routine maintenance and servicing requests, including internal sub orders for schemes work.

Undertake procurement of materials and contractors including obtaining prices via the use of framework documentation or requesting quotations and creation of purchase orders.

Take receipt of deliveries ensuring the requisitioner is informed of the delivery.

Process requests for payment; checking invoices for accuracy, goods receipting and working with Accounts and suppliers or contractors to resolve queries and blocked invoices promptly.

Confirm all operatives' hours in a timely manner and collate return prior to submitting it to Payroll.

Monitor and update all databases including but not limited to servicing and contracts records, training and health surveillance records, accreditation records, and equipment registers.

Undertake filing on a regular basis to ensure all paperwork is accounted for and easily accessible.

Job Types:
Full-time, Temporary contract

Salary:
£11.59 per hour

Ability to commute/relocate: