Part Time Receptionist - Smethwick, United Kingdom - Cape Hill Medical Centre

Cape Hill Medical Centre

Verified Company

Smethwick, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Cape Hill Medical Centre is looking to recruit a highly motivated Receptionist to join our well established Reception team both at Cape Hill Medical Centre and Birmingham Health Exchange.

We are a large, forward thinking, innovative, inner-city practice close to Birmingham City Centre with approximately 12,000 patients.

The role of the receptionist is to provide the first point of contact to patients and other visitors to enable access to appropriate services in a professional and courteous manner.

To undertake clerical duties as necessary and to enter relevant data onto the computer system. To provide support for clinicians to enable the effective day to day running of the practice.

Reception:

To open and close the premises in line with Health and Safety
Ensure that patients and visitors are greeted professionally and courteously and directed to the appropriate services.
To deal with queries effectively and efficiently in line with practice procedures.
To be responsible for the appointment diary and appointment system by making, changing, and cancelling appointments as requested.
To answer telephone enquiries promptly and professionally in line with practice procedures.
To be responsible for diverting and restoring the telephone service
To issue receipts in accordance with the Practice fees i.e. travel vaccinations
To ensure that all general areas are kept tidy and presentable including waiting and administration office areas

Administration:

To undertake general filing in a timely and accurate manner.
To scan incoming patient information onto the medical system.
To undertake photocopying/faxing/scanning in a timely and accurate manner.
To be responsible for liaising with other agencies such as the ambulance service, hospital clinics, other practices and community services.
To be responsible for opening and the distribution of incoming post in line with practice procedure.
To be responsible for completing forms, letters and referrals as requested by practice staff.
To be responsible for the set up of clinicians rooms ready for use.
To be responsible for generating repeat prescriptions.
To be responsible for the management of patient notes in line with practice procedures.
To be responsible for the adequate supply of stationery.
To take turns in making refreshments.

Computer/IT

To utilise medical software systems to enable the effective handling of patients and practice information and information supplied by other agencies.
To input data accurately onto patient records and software systems.

Other Duties:

The information supplied above is intended to summarise the key responsibilities and duties of the role.

The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of the grade.

Benefits: