Administration Assistant - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust
Nottingham University Hospitals NHS Trust
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Band 2


Main area

  • Administration
-
Grade

  • Band 2
-
Contract

  • Permanent
-
Hours

  • Full time
  • Part time
37.5 hours per week (we have two vacant posts one full time Mon-Fri and one part time days to be discussed)
-
Job ref

Site

  • City campus
-
Town

  • Nottingham
-
Salary
- £20,270 - £21,318 pro rata per annum
-
Salary period

  • Yearly
-
Closing

  • 31/01/2023 23:59Job overview
This is an exciting opportunity to join the Haematology Administration team at city campus


We are looking to recruit an enthusiastic and self-motivated individuals to fill two positions one full time and one part time.

Main duties of the job


As Haematology Administration Assistant your role will be to support our teams to ensure that a comprehensive administrative and clerical service is delivered within Haematology Services, providing excellent service to both our staff and our patients.


You will require strong communication skills as this role entails liaising with a wide range of individuals including patients, members of the public, managers, and clinical staff.


This post will require you to work as part of a team at City campus, in a very busy and fast paced environment and to undertake the day to day administration duties, provision of reception service, general administration and creation of patient letters.


It is expected that you will have strong IT skills and be confident in undertaking a range of computer based activities.

This is an excellent opportunity for a person with sound communication, interpersonal and organisational skills.

Working for our organisation


In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

Accurately amend and send outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

Liaising with Medical Typist and PA's re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Ensure RTT patient data quality is accurate at all times


Adapt a flexible attitude to meet the needs of the service, taking into consideration each department's unique specialty and the subsequent requirements of such specialist services.

Provide cover for reception colleagues during times of sickness and annual leave.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

Detailed job description and main responsibilities

Responsible for all aspects of secretarial and administrative support provided to the Medical Typists, PA's and Outpatient Team.

Support in the production of key documentation ensuring it is delivered on time and to the correct audience.

To assist in the maintenance of files and information maintaining confidentiality at all times.

Ensuring the timely availability of information for the effective planning and scheduling of activity.

Support to implement and maintain systems and processes to support the Haematology admin team and use robust organisational procedures to develop a flexible and adaptable centralised administration support


Organise and plan workload to ensure the integrity and timeliness of management data, and to help ensure deadlines are met.

Provide training on own areas of work to new members of staff and end users as required.

Under supervision, have the ability to navigate hospital information systems, e.g. Medway PAS, NotIS etc, in order to obtain information on outpatient appointments, and access and obtain test results


Communication
To communicate information effectively across all media channels and facilitate collaborative working with multi-disciplinary team colleagues internally and externally


To respond promptly and appropriately to enquiries and requests for information and advice made either in person, by correspondence or over the telephone.


To deal with a range of queries in the absence of management team ensuring matters are assigned to relevant members of staff.


Ensure that appraisal and mandatory training information is kept up to date and flag any non-compliance to the relevant manager.

Liaising with outpatient administrators re. appointments and necessary important clinical information to ensure patients are seen on their pathway without delay


Personal / Professional


To have appropriate knowledge and understanding of Trust policies and demonstrate a professional manner and confident approach at all times.

To take responsibility fo
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