Jobs
>
Hinckley

    csm - Hinckley, Leicestershire, United Kingdom - DP World

    DP World
    DP World Hinckley, Leicestershire, United Kingdom

    3 weeks ago

    Default job background
    Description

    DP World is seeking a Customer Onboarding Manager (Account Management) for a new service, created and driven by a single purpose - to help small and mid-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses.

    This role will be based out of our operation in Hinckley but with expectation to travel when required across the UK.

    In this role you will account manage a number of small/medium business customers dealing with their journey through to activation utilising our fulfilment solutions and being a focal point for account queries.

    Helping customers with successful implementation – assisting the customers in setting up connections and required process configuration.
    Ensuring that all clients are provided with proper training on the company's service.
    Educating the customers for immediate success – providing key pointers and contextual knowledge.

    Collecting and acting on customer feedback – collecting data and improving the onboarding process to make it more efficient.

    Reviewing client applications to determine which applicants meet the criteria of the service offering.
    Overseeing customer account setup and implementation and offering product demos/tours.
    2+ years of successful experience in a relevant position in a related industry – B2C e-commerce fulfillment/Account management within contract logistics/supply chain environments
    ~ Effective organizational and time management skills
    ~ Works with onboarding team, different customers, and other departments to meet customer needs, must be able to jump between different projects and manage multiple work streams
    ~ Compensation
    We offer a market competitive compensation package.

    Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world.

    DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

    We're rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

    By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

  • Access

    Premier Csm

    3 weeks ago

    Access Loughborough, United Kingdom

    **Sector**: Customer Success · - **Expiry Date**: 10 April 2024 · - **Job Ref**: J11288 · Premier Customer Success Manager - ERP Division About you: As a Customer Success Manager you will be accountable for the success of a portfolio of our most valued customers. You will get a b ...

  • Consultancy Plus

    CSM Manager

    6 days ago

    Consultancy Plus Northamptonshire, United Kingdom

    At Consultancy+ we specialise in delivering outcome-based projects and solutions. Our unique offering combines niche expertise with the backing of one of the UK's most well-known resourcing providers – Reed. This means we can provide our clients with the strategy, expertise, and ...

  • Iron Mountain

    CSM Manager

    1 day ago

    Iron Mountain Birmingham, United Kingdom

    Customer Success Manager Birmingham , United Kingdom Apply Now · We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly p ...

  • Sign In Solutions

    CSM Manager

    1 week ago

    Sign In Solutions Northampton, Northamptonshire, United Kingdom

    We're looking for a Customer Success Manager to join us here at Sign In Solutions. As our Customer Success Manager, we are looking for someone with a background in enterprise customer relationship management, dedicated to providing impactful solutions that result in highly succes ...

  • Turnitin, LLC

    Associate CSM

    1 week ago

    Turnitin, LLC Birmingham, United Kingdom Full time

    Job Description · Right now the Nordic team consists of three people who are responsible to maintain and grow the current book of business through renewals and new business. We are part of the EMEA GTM team and contribute a significant part of the EMEA revenue. · Our main goal t ...

  • The Access Group

    CSM Manager

    4 weeks ago

    The Access Group Loughborough, Leicestershire, United Kingdom

    Premier Customer Success Manager - ERP Division · As a Customer Success Manager, you will be accountable for the success of a portfolio of our most valued customers. You will get a buzz from helping people, be customer-centric, and passionate about how software can improve our c ...

  • Enable International

    CSM Manager

    2 weeks ago

    Enable International Stratford-upon-Avon, Warwickshire, United Kingdom

    At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. At Enable, we're creating a healthy, vibrant supply chain ecosystem where partner collaboration drives the best products, services and va ...

  • Jonathan Lee Recruitment Ltd

    Project Coordinator

    2 weeks ago

    Jonathan Lee Recruitment Ltd Coventry, United Kingdom

    **Sector**: Automotive · **Function**: Project & Programme Management · **Contact**: Ellie Ebbage · **Phone**: · *** · ** ** · **Duration**: Contract · **Job Ref**:66288 · - Job details**Project Coordinator £43.40/hr Umbrella (inside IR35)** · If you have Project Management exper ...

  • Cadent Gas

    Scrum Master

    2 weeks ago

    Cadent Gas Coventry, United Kingdom

    At Cadent we're excited to be part of the future of UK energy We've got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. · We're making a difference through innovation and new ...

  • ZORO

    Customer Service Team Leader

    1 week ago

    ZORO Wigston Magna, United Kingdom

    **Company Description**: · Zoro UK is a wholly owned subsidiary of Grainger (NYSE: GWW), a global industrial supplier with headquarters in Lake Forest, IL, USA. · We are a new business in the Industrial MRO market, looking to increase our share of the market, through a propositio ...

  • Bellrock Property and Facilities Management

    Contact Centre Team Leader

    3 weeks ago

    Bellrock Property and Facilities Management Leicester, United Kingdom

    **Contact Centre Team Leader (CSC)** · At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind, and we unlock that by being technology-led but people-driven. When you're part of Bellro ...

  • Hanson UK

    Aggregate Material Planner

    3 weeks ago

    Hanson UK Leicester, United Kingdom

    **Aggregate Material Planner - £27, :00am - 6:00pm shifts between (Mon - Fri)** · At Hanson, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand t ...

  • Sage Homes

    Customer Complaints Investigator

    3 weeks ago

    Sage Homes Northampton, United Kingdom

    **About Sage Homes** · Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them. · Since 2017 we have delivered around 10,000 new homes across affordable rent, sh ...

  • 83zero Limited

    ServiceNow Service Architect

    3 days ago

    83zero Limited Birmingham, United Kingdom Full time

    As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, ...

  • Careers In Group

    Cyber Security Engineer

    3 weeks ago

    Careers In Group Warwick, United Kingdom

    Company description:A leading premium automotive business and leading to move towards electric autonomous vehicles.Job description:WHAT TO EXPECT Jaguar Land Rover is looking for an experienced Cyber Security Engineer to develop and support cyber securityprocesses and methods, as ...

  • Coventry University

    Research Assistant

    1 week ago

    Coventry University Coventry, United Kingdom

    **Full-time, fixed short-term contract until 30/06/2023** · This is a unique short-term research post which will be based in the Research Centre for Computational Science and Mathematical Modelling (CSM) at Coventry University. The Research Assistant role will provide high level ...

  • x+why

    Community Associate

    3 weeks ago

    x+why Birmingham, United Kingdom

    **Community Associate** · **Reporting to**: Area Operations Manager · **Job Purpose**: To be the first/last point of contact for our members and guests, providing them a warm and welcoming experience. To support the Area Operations Manager (AOM), Community Manager (CM) and Commun ...

  • Mercury xRM

    Product Deployment Consultant

    3 weeks ago

    Mercury xRM Coleshill, United Kingdom

    **Why Mercury** · Mercury is a digital transformation champion in the recruiting industry. Working with Mercury means collaborating with a team of professionals to support your digital transformation by implementing cutting-edge technology (such as Open AI, Power Platform & CoPil ...

  • Page Personnel

    Customer Service Team Leader

    2 weeks ago

    Page Personnel Smethwick, United Kingdom

    Permanent Role with Progression Opportunity · - Profitable and Growing Business · **About Our Client**: · My client is looking for a Customer Service Team Leader to join their office in Smethwick. · As Customer Service Team Leader, based in Smethwick, you will be responsible for: ...

  • Mercury xRM

    Product Consultant

    2 weeks ago

    Mercury xRM Coleshill, United Kingdom

    **Why Mercury** · Mercury is a digital transformation champion in the recruiting industry. Working with Mercury means collaborating with a team of professionals to support your digital transformation by implementing cutting-edge technology (such as Open AI, Power Platform & CoPil ...