Homelessness Services Manager - Ipswich, United Kingdom - Domus Recruitment Ltd

Tom O´Connor

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Description

Domus are looking for a Homelessness Service Manager in Ipswich to join a national provider of care and support for adults with Mental Health needs and Learning Disabilities.

The primary focus of their services is to support customers in a range of areas including accessing education, training and employment, recovery from addiction and building stability through a range of social activities.

A successful outcome is achieved whenour customers can move on to suitable long-term accommodation appropriate to their needs.

The Ipswich services provide homes for a range of customers, from housing young people to adults, to independent housing management only schemes.

The supported housing schemes are aimed at single people who may have experienced trauma-based events, which hasled them to require the support offered.

You will be responsible for leading and developing an exciting and enthusiastic team to deliver excellent outcome-focused support and housing management services.

You will ensure your service has an ambitious local development plan, which delivers continuousimprovement and quality in your services.

Key Responsibilities of a Homelessness Services Manager:

  • Overseeing the overall delivery of the housing management
  • Working in line with our contract KPI's and having direct contact with contract managers
  • Overseeing and effectively managing the void process on any empty properties
  • Overseeing and effectively managing the rent accounts and any arrears with the support of the central income team
  • Overseeing the service's financial performance and managing the budget to maximise income
  • Responsibility for health and safety in the service
  • Developing and maintaining relationships with clients and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners
  • Being part of a local on call service

Key requirements a Homelessness Services Manager must have:

  • Previous experience of working in a managerial role in a similar service
  • Strong leadership skills with the ability to solve problems effectively
  • Experience of working in a personcentred way, supporting customers to maximise opportunities for personal development
  • Good written and verbal communication skills
  • Ability to stay focused and take ownership in emergency situations and be able to lead the team effectively
  • Travel is a requirement of the role; a full, current driving licence and access to your own vehicle is desirable

Benefits:


  • A pension scheme with employer contributions
  • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and wellbeing plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

If you are interested in the above Homelessness Services Manager vacancy, please call Michael at Domus Recruitment.
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