IT Apprenticeship - Macclesfield, United Kingdom - Bioscript Group

Bioscript Group

Verified Company

Macclesfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join Our Team as an IT Apprentice

Are you a tech enthusiast with a passion for providing top-notch IT support? We're looking for a talented individual to join our team as an IT apprentice at Bioscript Group.

If you're ready to embark on a learning journey where your skills and curiosity are valued, keep reading

Your Role:
IT Apprentice

As a key member of our IT team, you will:

Manage Processes:
Oversee the starter and leavers process, ensuring a seamless onboarding and offboarding experience for our team members.

System Administration:
Dive into system administration tasks and user account management, contributing to the smooth operation of our IT infrastructure.

Asset Management:

Take charge of maintaining, monitoring, and administering our IT assets, including laptops, and mobile devices, while keeping meticulous records.

IT Issue Investigation:
Be the detective for IT issues, supporting our IT Service Desk in providing swift and effective solutions.

First-Line Support:
Provide friendly and efficient first-line support and administration for user requests, fostering a positive user experience.

Collaboration:

Work closely with the IT Service Desk and fellow IT colleagues, ensuring seamless coordination of IT services across the Bioscript Group.

Documentation:
Create and maintain clear documentation for IT processes, procedures, and troubleshooting guides, contributing to a knowledge-sharing culture.

Continuous Improvement:
Bring your ideas to the table in team meetings, actively contributing to our continuous improvement initiatives.

Issue Resolution:
Efficiently escalate unresolved issues to the IT Manager, ensuring a swift resolution and a proactive approach to problem-solving.

What You Bring:

Technical Skills:
Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams) and Windows operating systems (Win10 and above).

Experience:

Previous experience in IT support or customer service is advantageous, coupled with a basic understanding of computer hardware, software, and networking concepts.

Problem-Solving:
Strong problem-solving skills and a keen interest in technology.

Communication:
Excellent communication and interpersonal skills, coupled with the ability to work collaboratively in a team environment.

Flexibility:
Be flexible and willing to perform additional duties as required.

Academic Qualifications: 5 GCSE's at grade 4 or C.

Company Standards:

Mission and Vision:
Promote Bioscript's mission and vision, upholding the company values in all activities.

Flexibility:
Embrace flexibility and be willing to perform other duties as required.

Why Bioscript:

The opportunity to undertake a valued level 4 IT apprenticeship over 12 months.

Be part of a team that strives for excellence and genuinely cares about its employees.

Join a company that values your ideas and contributions to continuous improvement.

Work in a dynamic and collaborative environment with room for professional growth.

Job Types:
Full-time, Permanent, Apprenticeship

Pay:
£18,000.00-£22,000.00 per month

Benefits: