Email Marketing and CRM Executive - Brixton, United Kingdom - AMG
Description
Company:
Academy Music Group
Location:
London
Reports to:
Digital marketing manager
Working hours:
Full-time
Role
Our team
About you
- Demonstrable experience in CRM in media, ecommerce, music or entertainment
- Skilled at using CMS platforms, HTML and Google Analytics
- Excellent time management and prioritisation skills
- Understanding of GDPR compliance
- Analytical approach and evaluation
- Ability to set deadlines and work towards them
- Strong communication skills
- Understanding of key analytic and reporting tools to translate data into insights
- Outstanding attention to detail
What we need
- Creativity you'll bring new ideas to the team and pitch new ways to engage the audience
- Data driven thinking
- Proactive, cando attitude with a positive work ethic
- Willingness to work as part of a larger team and build positive working relationships
- A diligent and proactive organiser
- Sharp analytical reporting and presenting
- Flexibility to work irregular hours (weekends/evenings/public holidays)
What you'll be doing
- Develop indepth knowledge and understanding of our data, customer behaviour and segmentation techniques
- Liaise with a variety of teams including marketing, PR, ticketing, design, website and social for inspiring content creation and messaging alignment
- Work with the digital marketing manager to improve customer engagement and drive conversion, data acquisition, loyalty, retention and enrichment strategies
- Monitor the performance of all campaigns, own the insights and report all activity daily/weekly/monthly
- Be the keeper of data integrity under GDPR and data protection guidelines, working with the digital marketing manager and data governance
- Fulfil partnership requirements as directed by the head of PR and brand communications
- Work collaboratively with technical stakeholders
- Work towards targets and KPIs as directed by the digital marketing manager
- Support the wider team with all broader campaign strategies
- Actively contribute and provide recommendations, planning and initiatives for improvement and development
- Train any wider team members in system functionality and integrations
- Work with external agencies and internal development teams within the organisation as required
- Troubleshoot and report technical issues and errors
Equal opportunities
Our company
Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials.
Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artistsand audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders:Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
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