Customer Service Advisor - Great Milton, United Kingdom - Brave Human Capital Group Ltd

Brave Human Capital Group Ltd

Verified Company

Great Milton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Location:
Great Milton

Salary:
£20,000-£25,000

Hours:
Full Time

Monday to Friday

Benefits:

Professional, hardworking, yet supportive and friendly environment
Strong team ethos and ethical practices
Growth opportunities
Regular social events
Paid sick leave after 1 years' service
Bonus scheme based on sales and quality targets up to 5% of salary
Free onsite parking
Full training scheme and ongoing professional development

Our Client:

We are recruiting for Which-Award-winning national insurer, NFU Mutual.

The Company excels in providing products of exceptional quality, offering industry-leading levels of customer service and who are renowned for retaining their customers year on year.

The organisation is also officially recognised as being a 'great place to work' and place huge emphasis on developing and investing in their people.

They are a professional, collaborative team and their goal is to grow the business through providing incredible service.

The Role:

Due to NFU Mutual's continued growth, we are looking for a Sales and Customer Service Advisor to join the team.

You will be responsible for supporting existing customer with policy changes, selling personal and commercial insurance products and making sure that you uphold their exceptional customer service standard.

Responsibilities:

Ensure that we deliver for our customers in a timely manner so that they have the cover that they need when they need it.
Identity and promote our range of investment, pension and health & safety products.
Get involved in our team initiatives so that we remain a great place to work.
Attend events to meet customers, and to promote our services to potential new leads.

Skills and Requirements:

Previous sales experience would be ideal but is not a requirement
Demonstrate Customer Service Skills
Minimum GCSE C grade (or equivalent) in Maths and English
Excellence communication skills both verbal and written
Demonstrate problem solving ability, good attention to detail and willingness to use own initiative and judgement
Consistently selfmotivated to achieve and exceed targets with a strong interest in and commitment to selfdevelopment and learning