Activities Assistant - Dunbartonshire, United Kingdom - Cameron House

Cameron House

Verified Company

Dunbartonshire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:
CAM2095

Branch:
Cameron House

Location:
Cameron House, Loch Lomond

Salary/Benefits:
£ per hour

Contract type:
Fixed Term

Hours:
Part Time

Shift pattern:
Working hours typically between 8am and 8pm which will include weekend work. Fixed term, April to October

Hours per week:16 hours over 5 days per week, includes weekends

Posted date:05/01/2024

Closing date:20/03/2024

ACTIVITIES ASSISTANT:

ABOUT US:

Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history.

Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep.

Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.

THE ROLE:

Nestled in a sheltered bay at the southern end of the loch's western shore, our Marina's stunning location is dominated by the skyline of Ben Lomond.

Its impressive facilities are unrivalled by any marina resort in the UK and is the base for our Activities team who provide guests a host of exhilarating outdoor pursuits such as paddle boarding, kayaking, katakanuing, fishing, Segway safaris, bike hire and walks and hikes.

Reporting to the Activities Manager and supporting our Activities Instructors you will be part of a fun, highly driven team who work together to provide unrivalled outdoor experiences for our members and guests.

The key responsibilities of the position of Activities Assistant:

Assisting with safe outdoor activities such boat trips, wakeboarding, water skiing, jet ski tours, paddle boarding, katakanuing, cycling and Segway safaris
Equipment hire
Safety boat operations
Safe running of the hire area, changing facilities and office space
Sales and promotion of activity experiences
Reporting maintenance issues
Billing, and payments
Complete Daily banking and cash up procedures
General upkeep, cleaning and presentation of Activities areas and equipment
Checking satisfaction and handling additional requests and member and guest feedback
Capturing guest preferences and special requests
Requisitions and secure handling of stock
General assistance to the Marina team

WHO WE ARE LOOKING FOR:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.

People who want to achieve great things your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
People who are naturally friendly who genuinely care about our guests and the service they receive.
People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
People who show the same level of care for their team, as our guests
It's about supporting our colleagues to be the best they can be and to do the best job they can.
People who will respect and protect the magical place we work in it's up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

National 5 Qualifications in English and Maths or SVQ Level 2 in Hospitality/Tourism /Activity Leadership or equivalent qualifications
Any of the following qualifications would be an advantage: RYA Powerboat Level 2 Certificate/PWC Certificate/RYA VHF Operators Licence/RYA First Aider Course/RYA PB2 (Commercial endorsement)/UKCC Level 2 Water Ski and Wakeboard/Ski Boat Driver Level 2/Water safety and rescue certificates or equivalent qualifications
Strong communication skills
Great interpersonal skills
Basic IT skills and ability to use hand held technology

WHAT'S IN IT FOR YOU?:

Here's what to expect when you work as part of our team:

Free meals when on duty, in our team cafes
Pension scheme and Wagestream financial services
Long service awards involving recognition with high street shopping vouchers and overnight stays
Enhanced holidays with long service
Free Leisure Club Membership, with friends and family discounts
Employee care service, offering lifestyle and wellbeing support and counselling via a con