Data Change Automation Specialist - London, United Kingdom - NHS Property Services Ltd

NHS Property Services Ltd
NHS Property Services Ltd
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
NHS Property Services have a fantastic opportunity for a Data Change Automation Specialist. The location is flexible. The role attracts a salary of £38,000 - £40,000 Car Allowance, Bonus & 27 Days Holiday.


NHS Property Services Ltd is one of the largest property owners in the UK, with a £3 billion asset portfolio, some 3,500 properties, 3,000 employees and an annual income of over £700 million.

Established in April 2013, the company is a limited company but also part of the wider NHS family.

Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities,we own and run properties that range from listed buildings and former workhouses through to award-winning, state-of-the-art integrated health campuses.


Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy.


Key Responsibilities

  • Enhance the quality and accuracy of data and timeliness of data updates using BPA and RPA (at both holistic endtoend workflow levels and granular task levels).
  • Stay abreast of new technologies that can advance our organisation to deliver at pace, with governance and compliance.
  • Work with all data change teams to identify areas of repetitive tasks, to create a Right-FirstTime ethos by reducing the need for manual effort, drive efficiency and create greater value add.
  • Identify customer data changes in the wider organisation that could be migrated into central data change teams, focusing on automation.
  • Help to establish and embed an automation culture and successfully manage challenging stakeholders.
  • Drive endtoend efficiency through automation for all data change.
  • Contribute to BPA and RPA being seen as a recognised function across the business.
  • Act as a key interface into our Digital and Data functional colleagues. Partnering and collaborating to drive common goals.
  • Review data change business processes to establish suitability for RPA.
  • Build a comprehensive annual project plan for all BPA and RPA deliverables, establishing priority bases and dependencies.
  • Design, build and test automation using RPA, Power Automate and any other automation solutions available to meet business needs quickly and efficiently.
  • Ability to create both attended and unattended robotic process automation solutions.
  • Provide technical support during testing and implementation phases.
  • Monitor and maintain automation post deployment to resolve potential issues occurring in a Live environment, looking at continuous improvement to all automation processes.
  • Produce clear, detailed, and accurate supporting documentation for both solutions and user requirements.
  • Create and maintain a full documentation repository to standardise and simplify our ways of working.
  • Manage and influence challenging stakeholder relationships and ensure stakeholders and senior leadership have standardised and regular progress updates.
  • Lead training requirements to support colleagues utilising automation solutions.
  • Create and maintain objective and benefit tracking for all deliverables.
  • Work within an Agile Framework adhering to a 2 week sprint cycle.
  • Lead on all process reviews, estimates and triage for new initiatives and alignment to corporate objectives.
  • Evidence positive automation NPS score across the wider business.

This role will require you to demonstrate the following Experience.

  • Degree level
  • 5+ GCSE's including Maths and English.
  • Knowledge of using NHSPS systems such as Horizon, CORE, NAV, COMPASS front end (GUI) or equivalent recognised property and facility management systems and how business processes hang together.
  • Experience developing and using Automation/Robotic tools and methodologies.
  • An understanding of property and facility management terminology.
  • Intermediate/Advanced Excel skills.
  • Intermediate / Advanced RPA skills.
  • Reporting from Property and Facility Management systems.
  • RPA for data entry and management of data for properties, occupancies and facility management within Property and FM systems
  • Commitment to delivering a highquality service at pace.
  • Ability to establish and adhere to challenging deadlines.
  • Selfmotivated.
  • Personal resilience.
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