Claims Assessor - Brighton, United Kingdom - MetLife

MetLife

Verified Company

Brighton, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Claims Assessor - Group Life
Work from home (required to attend an office day (Brighton) one day a month

During the initial training period you will need to be in the office 5 days a week for - 4 weeks

12 month fixed term contract

We are a company driven by a solid set of
principles (see below) and purposes such as
diversity,
equity, and
inclusion.

Our working culture provides flexibility and naturally a '
hybrid' working model as standard. We are part of the Women in Finance Charter, an initiative set up by the UK's HM Treasury.

We want to
benefit from the many positives that come by having a more
diverse working
culture throughout all levels of seniority and lines of business.

Our workforce enjoys
excellent benefits, including private healthcare, a
brilliant pension, and a host of other
benefits to ensure you and yours are kept safe and protected.

MetLife Success Principles
-
Build Tomorrow

We change and innovate for sustained performance

-
Win Together:

We collaborate and empower each other to succeed

-
Own It

We deliver for our customers

You'll be joining a business that is expanding, cares about the community and the environment.

You will get a 9% pension as standard, increasing to 13% company max contribution (plus your 4% = a 17% pension).

You can also get up to 31 days holiday, hybrid working, life assurance - employee, income protection, private medical insurance, mortgage advice, gadget cover, life assurance - partner, critical illness, travel insurance and dental cover.

Role proposition

Claims Executive Key Responsibilities:

Responsible for the timely and accurate assessment, decision making, settlement and communication of Employee Benefits Claims from beginning to end. These claims will be from our Group Life insurance products.
Act independently within agreed authority and service levels. Decision making authority is an essential requirement.
Provide exceptional levels of customers service to policyholders, clients and intermediaries in a professional and friendly manner.
Manage the claims relationship for all customers within an agreed portfolio.
Identify and investigate potential fraudulent claims.
Identify process issues and propose solutions for improvement within agreed business framework.
Liaising with the underwriters and external service providers to ensure all appropriate information is obtained to assist in the assessment and ongoing management of claims.
Manage claim appeals within agreed process and authority level.

Claims Specialist Essential Business Experience Required

Experience and exposure in handling claims, ideally Life claims but other claims will be accepted, and full training will be provided.
You will be able to demonstrate technical ability with claims assessment and decision making.
Knowledge of Medical or Scheme Underwriting would be beneficial.

Claims Specialist Essential Business Skills Required

Confidence in communicating the claim decision via the telephone and in writing.
Articulation and eye for detail.

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MetLife is proud to be an equal opportunity employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.

Requisition #: 135974

To view our MetLife Job Applicants Privacy Notice please click Privacy policy )

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