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    Advisor services - Crewe, Cheshire, United Kingdom - Manesis Search & Selection

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    Description
    Senior Customer Service Advisor
    Starting Salary up to £32k plus bonus, 25 days holiday, pension, healthcare, employee benefits package, life assurance, hybrid working
    Senior Customer Service Advisor - Crewe

    My client is an international manufacturing and distribution business, selling a broad range of products to an extensive portfolio of global B2B customers.

    They are looking for an experienced Senior Customer Service Advisor to join their team, delivering outstanding customer service to businesses throughout the UK and Europe.

    As Senior Customer Service Advisor, you will act as a company ambassador and customer service champion and work closely with customers to meet, exceed and excel in the management of their customer journeys.


    • Understand issues by building knowledge and taking ownership to manage situations throughout the customer journey from investigation to resolution.
    • Support colleagues and other departments in line with business requirements.
    To be considered for the role of Senior Customer Service Advisor, you will be an enthusiastic, highly motivated team player and you will possess:

    • Previous experience as a successful Customer Service Advisor, working with a B2B customer base.
    • Extensive experience dealing with complex customer service issues.
    • A commitment to service and customer orientation.
    • Effective IT/ PC skills - experience on CRM systems.
    • If you are looking for an opportunity to develop your career as my client's new Senior Customer Service Advisor, please apply quoting VR/05921#J-18808-Ljbffr

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