Income Officer - Manchester, United Kingdom - Bridge of Hope
Description
Income Officer - 3 months in ManchesterHybrid role
You will be responsible for delivering an efficient rent collection service, managing a caseload of rent accounts for tenants who have fallen into arrears, identifying support needs of customers and offering basic benefits & welfare advice and guidance, and making referrals or signposting to relevant agencies.
You will ensure that the appropriate legal action is taken to recover any outstanding debts, and if required, represent at court proceedings and evictions.
You will hold excellent customer service and communication skills, and have a pro-active approach to work with the ability to prioritise a busy workload.
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