Customer Services Administrator - London, United Kingdom - Office Angels

Description

Temporary Customer Service Officer
Twickenham, Hybrid options available

Contract:
May to November
Monday-Friday, 9-5pm

September-November:
Rota to work some evenings (12pm-8pm) and some weekends
Managing information and general administration support for the IT service management tool, keeping all records up to date
Ensuring all incidents and service requests adhere to SLAs and are recorded accurately against KPIs
User testing - performing testing exercises on the online platform and reporting back on performance
Handling customer/ client queries relating to the online user platform
Experience in a ticketing customer service role
Must be available to work evenings and weekends from September

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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