- Greet and guide patients through the retinal screening process courteously
- Perform pre-screening assessments and update patient information
- Administer eye drops and document on the IT system
- Capture digital eye photographs
- Handle patient scheduling requests efficiently
- Manage clinic lists and patient records responsibly
- Address patient inquiries professionally
- Produce high-quality images adhering to DESP standards
- Operate the camera effectively and troubleshoot any issues
- Utilize DESP IT system proficiently
- Interact professionally with patients and colleagues
- Explain the screening process and results to patients clearly
- Handle complaints or issues appropriately
- Good customer service and communication skills
- Knowledge of diabetes and diabetic retinopathy
- Understanding of Diabetic Retinopathy Screening Programme
- Experience working with the public
- Experience in NHS or health/social care
- Previous work in Ophthalmology, Opticians Practice, or retinal screening
- Good general education - 5 GCSES A-C or equivalent
- NVQ Level 3 in Healthcare or equivalent experience
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Retinal Screener Photographer - London, United Kingdom - Guy's and St Thomas' NHS Foundation Trust
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Description
Job Summary
Welcome to an exciting opportunity to join the South East London Diabetic Eye Screening Programme at Guy's and St Thomas' NHS Foundation Trust. This programme is one of the country's largest, providing screening for over 100,000 patients with strong connections to ophthalmology and diabetes services in SE London. Screening takes place in various locations including hospitals, health centers, and opticians across Lambeth, Southwark, Lewisham, Bromley, Bexley, and Greenwich.
This fixed-term position offers an entry-level NHS role perfect for those looking to gain clinical experience. Extensive training and support will be provided, making it a great fit for candidates from a healthcare background seeking a fresh challenge.
Opportunities for advancement include moving on to the nationally recognized Health Screeners Diploma (HSD) training program post, should a permanent position open up. With HSD qualification, candidates can progress to more skilled roles within the Diabetic Eye Screening Programme.
Main Duties of the Job
As a Screener, your responsibilities will involve taking patient medical history, performing visual acuity assessments, applying eye drops, and capturing retinal photographs using specialized digital cameras. Screeners work independently or in pairs, managing their clinics with remote guidance from a Team Leader.
Excellent customer/patient care and communication skills are crucial for this role. Candidates should be self-disciplined, focused, and capable of independent work to deliver top-quality care to patients.
About Us
Join Guy's and St Thomas' NHS Foundation Trust, which includes renowned hospitals like Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton, and Harefield, along with community services in Lambeth and Southwark. As one of the UK's busiest foundation trusts, we offer specialist care in areas such as heart and lung, cancer, and renal services, as well as a full range of local services for Lambeth and Southwark residents.
With a rich history of clinical and scientific achievements, we are part of King's Health Partners, an academic health sciences center focusing on exceptional clinical services, teaching, and research. Our commitment to recruiting and retaining top-tier staff ensures our services are of the highest quality, safe, and patient-focused.
Job Description
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Skills
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