Customer Service Assistant - London, United Kingdom - Bliss Promotions

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a Customer Service Representative to join our team.


Responsibilities:


  • Provide accurate, valid, and complete information to customers
  • Upsell products or services to increase revenue
  • Perform data entry tasks accurately and efficiently
  • Analyse customer needs to recommend the most suitable solutions
  • Maintain a high level of professionalism and phone etiquette at all times
  • Communicate effectively in English

Qualifications:


  • Previous experience in a customer service role is advantageous
  • Proficient in data entry with strong attention to detail
  • Excellent phone etiquette and communication skills
  • Ability to analyse information and solve problems effectively
  • Strong interpersonal skills and a customerfocused approach
  • Ability to work well under pressure and in a fastpaced environment

Job Types:
Full-time, Permanent


Pay:
£25,896.01-£28,769.14 per year


Benefits:


  • Company events
  • Company pension
  • Gym membership

Schedule:

  • Monday to Friday

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

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