Esco Management Lead - Cardiff, United Kingdom - BUUK Infrastructure

BUUK Infrastructure

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary £35,609**
Location Cardiff**
Expiry 14/02/2024 23:59**
Contract Fixed Term**
The Vacancy

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers.

Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure.

Metropolitan, who are part of the BUUK Infrastructure Group, are looking for an
Operations Admin Lead who would like to help us reach our mission of 'making lasting connections with our customers to improve their lives'.

Internally, we call our Operations Admin Lead's 'ESCo Management Lead', and as part of the Operations team, you'll be at the heart of what we do - supporting and delivering a great experience for our customers.

This role is for a 1-year fixed term basis.

As the Operations Admin Lead your key responsibilities are

Oversee, develop and coach a team of Administrator's to ensure our asset and operations activities run efficiently
Liaise with both internal and external stakeholders, ensuring work is complete, logged and updated correctly on our systems
Work closely with our Contact Centre team to ensure essential communication reaches our customers for any planned work
Deal with our contractors and providers, managing any issues through to resolution, ensuring accuracy of the information recorded
Work with our ICT Development team to enhance internal processes, contributing ideas and testing where appropriate

About you

Proven experience of developing relationships at all levels
Demonstrable experience and passion in delivering great outcomes for customers
Team management experience with a proactive approach to your work
Excellent communication and organisational skills
High attention to detail, with the ability to use your own initiative and actively seek for improvements

What can you expect from us

At least the cost of living pay increase every year
Company pension contributions up to 10% if employees contribute 5%
33 days holiday including bank holidays with the ability to purchase an additional 10

- £750 net of tax to refer friends and family

Hybrid working for eligible roles
Development opportunities to reach your career aspirations

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day.

We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

Please ask us about flexible working options.

Our group:

Our group of companies designs, constructs, owns, and operates utility infrastructure networks throughout England, Wales and Scotland.

We are the only partner to the new-build sector delivering infrastructure for all utilities - from gas, electricity, water and wastewater to future-proof fibre and heat networks.

What's the best thing

about BUUK?:

We asked our people.

From the supportive culture and opportunities to grow, to the great friends and chocolate brownies, our people tell us what they love most about working at BUUK.

We all matter
:

Find out about our supportive culture.
Hear how our shared sense of mutual respect and belonging underpins our culture and supports us all.

Vision, Mission and Values:

Our vision, mission, and values are the foundations and the future of BUUK.

They are what we stand for, how we live and work, where we are going and how we'll get there.

They connect, guide and unite us all, underpinning and strengthening our commitment to be our best and do our best for our customers, stakeholders, the environment, communities - and for one another.