Customer Service Advisor - London, United Kingdom - Capita

Capita

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Location:
Homebased

Salary:
£20,663 per annum (pro-rata)

Option to join our 'out of hours' standby roster for enhanced month pay and overtime rates

Permanent

Hours:
Full Time - 40 hours per week.

Shifts scheduled within the operating hours below

Monday - Friday 7am - 11pm

Saturday - Sunday 7:30am - 22:30pm

The role

As part of our Southern Water Team, you will support their customers with a wide range of, high priority enquires.

Customers may be experiencing instances of no water, a drop in pressure or in extreme circumstances, flooding in their homes.

You will be the person they turn to in their hour of need

Job title:

Customer Service Advisor (CRRC)

Are we right for you?

When you join us, you will have the opportunity to work in a diverse, inclusive, and collaborative environment, A career at Capita is a rewarding one.

Founded on competitive benefits, diverse learning and countless opportunities for progression and development.

What we are looking for
Individuals with confidence and excellent communication skills.

Those with an ability to think on their feet and adapt to different situations.

An agile attitude to work and those keen to learn new processes and technologies.

We offer
A competitive salary of £20,663 per annum (pro-rata)

Access to Private Medical & Health Assessment plans

22 days' holiday (pro rata) plus public holidays

Childcare & Pension schemes

Wide ranging discounts on retail, travel, technology, health & wellbeing.

A hybrid approach to work, offering flexibility to work from home four days per week whilst joining your team in the office once.

8 weeks tailored, 'In - person' training. Providing you with the tools, knowledge, and support to set you up for success.

The Hiring Process

The Small Print
You must be able to attend the office throughout your initial 8-week training period. Thereafter you will need a private and quiet space when work at home with a strong Wifi connection

Equal Opportunities

Location:

London
,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent